We have 10 polycom realpresence group 500 systems manuals available for free pdf download. Systems include the group 500 codec and camera as well as microphone, remote, power supply and. Using polycom trio and group series with microsoft teams. Polycom realpresence group 500720p video conferencing kit. Polycom realpresence group 5001080p video conferencing kit. It is customizable to accommodate the requirements of the meeting space. Because the power sensor is touch sensitive, you can place your finger on or close to the sensor.
Feb 23, 2015 polycom round table video confernce with lync and skype for business duration. You can obtain software or option keys for a single system or for multiple systems. Share documents and files, and edit content in real time. Compare gotomeeting vs polycom realpresence group series. A key is the number that activates software or options on a specific realpresence group series system. The polycom group 500 video conferencing bundle supports instant communications and collaboration. For additional details on realpresence group series hardware and software compatibility, see the appropriate version of the release notes for. You can also start an instant meeting if the room is configured with a personal meeting id, or use the room to. If all you want to do is reboot the system, log into the webui and go to diagnosticssystemrestart system.
Mar 23, 2020 to see which version of the firmware your device is using, press menu status 2 platform 1 phone 1 scroll down to view bootblock and updater versions. Configuring realpresence group series to polycom trio mode. Polycom realpresence group 5001080p video conferencing kit series sign in to comment. In this setup, you make calls, share content, and perform all other meeting activities through your polycom trio system. Polycom recommends, however, that you deploy your realpresence group series system on the same network as your polycom trio system so the devices can successfully pair. If you have an existing polycom realpresence either group series, debut. Sharing content with the polycom realpresence group 500. Polycom realpresence group 500, eagleeye iv 4x, 72006451. Multipoint for four 1080p30 and six 720p30 endpoints licensing required. System is in tactory restore mone system is shutting down. We actually do use resource accounts room mailboxs when configuring group series for our customers. Mar 09, 2015 looking at to meet some videoweb conferencing needs. Manually update software polycom documentation library. Manually update software you can manually install realpresence group series system software updates from the polycom server or your own web server.
If you do not have a support agreement, contact an authorized polycom dealer to get a key. The polycom group 500 with eagleeye iv camera bundle has the following features. Polycom s powerful and rich audio and video quality will give meeting participants the look and feel of being across the table from each other. Thanks for the good insight into the polycom hdx series vs polycom realpresence group series. Dec 21, 2018 hello all, we released polycom realpresence group series 6. Only polycom delivers enterprisegrade video collaboration experiences that bring users closer together and drives meaningful conversation for geographically dispersed teams. The polycom realpresence group series is a video conferencing codec that connects to a standardsbased video conferencing infrastructure to allow users to make video conference calls.
Compare polycom realpresence group series vs skype for business. The familiar skype for business interface makes joining a meeting as easy as one click. Polycom realpresence group series is the engine that drives enterprisegrade video, voice and collaboration experiences, accelerating decisionmaking and fostering innovation. Polycom realpresence group series administrator guide 6. These new systems joined the polycom room lineup consisting of the hdx7000, 8000 and 9000. Depending on what you liked about the 500, these newer phones may suit you better. Polycom realpresence group 500 systems manuals manuals and user guides for polycom realpresence group 500 systems. Overview if you have an existing polycom realpresence either group series, debut, hdx, or trio room system in place, you can integrate. The polycom realpresence group 500 720 with eagle eye acoustic is polycom s new line of medium sized room systems for quick and easy installations. Installing software and options polycom realpresence group series and accessories polycom, inc. This is an alternative to the regular internet web upgrade via management inferface. Founded on polycom s classleading audio, video and networking technology, the group 500 series features a codec that can handle heavy video traffic, a selection of ptz cameras with optical zoom and handy wideband microphones for desktop placement. This video shows you the upgrade experience of rp touch after your group series has been upgraded to latest software.
Steffen is correct you should upgrade, there has been many improvements and fixes in the past several years. You can share content from the following sources using the group 500. If you enable incoming noiseblock on a realpresence group 500. The polycom touch control must run a software version that is compatible with the software version on the realpresence group series system it is recommended that you install the latest compatible polycom touch control software for any given realpresence group series system software version.
Trio can also behave as a usb speakerphone and they will work with teams rooms, surface hubs or just connecting to a laptop. Polycom realpresence group 500 setting up pdf download. Realpresence group 310 supports the same accessories and camera innovations as the rest of the realpresence group series product line, such as polycom eagleeye producer, polycom eagleeye director ii, and polycom realpresence touch. For a turnkey solution, polycom realpresence medialign solutions deliver the industrys best video collaboration with an innovative, modern design that deploys anywhere in minutes. Polycom realpresence group series product matrix use this guide to determine the right realpresence group series model for your room and application. In order to survive in this fastpaced world and to be more flexible, companies must create productive working environments to promote digital working habits and collaboration. Shure is working with polycom soundstructure, hdx, group series, and vortex solutions to connect wireless microphones to polycom audio and video conferencing equipment. Polycom hdx vs realpresence group series videocentric. Due to provisioning and automated firmware the it involvement has been greatly reduced.
A 4k image sensor and 12x optical zoom outfit this camera for future technology. The zoom api connector software may be disabled or uninstalled after the systems are. Extract all contents of the files you downloaded to the root directory of the usb device. Perform a factory restore to install a specific software version if you start a factory restore while a usb storage device is connected, the realpresence group series system restores from the usb storage device instead of the systems factory partition. Hdx managed by resource managercma or an hdx with peripherals such as eagle eye director or polycom. The polycom splash screen displays within several seconds. Polycom realpresence group series vs zoom trustradius. Specifically, ill be running on whatever hardwaresolution i find and hosting meetings for our us. Polycom realpresence group 500 720p the eagleeye iv camera is included with this polycom realpresence group series system. You can pair your polycom trio 8500 or 8800 system with a polycom realpresence group series 310 or 500 system.
You may be wondering what the differences are between the two series, and when to sell one vs the other. Enables 1080 encodedecode for both people and content. Polycom group 500 user guide food corporation of india. There are three products in the series realpresence group 300, realpresence group 500, and realpresence group 700.
The polycom 515065082001 hd license enables 6way multipoint in continuous presence video calls on the group 500 and group 550 up to 4way in hd, and 8way multipoint in continuous presence when using the group 700. The polycom real presence group 500 720 includes a fully independent desktop microphone. Because the polycom realpresence group 500 is a full video conferencing system built for contemporary offices, which means incorporating many sources of content, this can get a bit tricky. May 06, 2016 60 thoughts on prepare and configure a polycom real presence 300310500700 group series for skype for business lync craig johnson may 12, 2016. This video describes the process to allow polycom group 700 codecs to display dvd or streaming media to remote sites. When checking for software updates, the polycom touch control first. Share documents and edit content in real time, allowing you to improve productivity.
Polycom has a webpage and publicly accessible server for upgrading or downgrading the software of polycom ip phones with stock polycom software and configuration files. Polycom group series with skype for business online. For more details on the benefits of the polycom realpresence group 500, please see the realpresence group series family brochure. Updating the software the polycom touch control must run a software version that is compatible with the software version on the realpresence group series. View and download polycom realpresence group 500 setting up online. Put all software update data in the root directory of the primary partition. Polycom is also announcing the preorderability of its nextgeneration skype room system, the polycom msr series. Realpresence group series software compatibility, refer to the appropriate version of the release notes for the polycom realpresence group series available at support. Installing software and options for the polycom realpresence. Polycom group 500 720p with eagleeye iv 4x bundle 7200. Our group 500 systems are refurbished and tested to insure good working condition.
One key factor is that our solution be able to talk to a polycom group 500 series that hq out of germany runs. Polycom realpresence 500 software update are there any high level steps out there on setting up our own server to use to push group series updates. Polycom group series with skype for business server. Set up this system with your existing network infrastructure. When checking for software updates, the polycom touch control first checks for the presence of a usb. Looking at to meet some videoweb conferencing needs. Sep 03, 2015 polycom goes beyond this certification, offering unique features such as native content and direct connect support, which will be available in the group series 5. Polycom realpresence group 310 high quality video at a breakthrough price for smaller meeting rooms, huddle rooms, and offices.
This is an alternative to the regular internet web. Jan 21, 2019 polycom just released new vvx series phone models, vvx150, 250,350 and 450. Vvx 201 vvx 250 vvx 300310 vvx 3011 vvx 350 vvx 400410 vvx 401411 vvx 450 vvx 500 vvx 501 vvx 600 vvx 601 vvx d60 vvx 1500 soundstructure available from release date shipping configuration. Polycom solutions to work with new microsoft teams platform. Polycom trio with polycom realpresence group series. Pexip vs polycom realpresence group series trustradius. Guides for the soundstation ip 7000 connected to polycom hdx series or realpresence group series in unsupported voip environments. How to update polycom device firmware intermedia knowledge base. A key is valid only on the system for which it is generated. Really interesting comparison with some very important information.
Extreme video collaboration performance and flexibility. On realpresence group 300, 310, 500, and 700 systems, touch and hold the power sensor on the front of the system. These changes affect realpresence group series systems registered for skype for business accounts. Polycom s eagleeye producer is a handsfree camera operation that improves the user experience and delivers key analytical data for any business. I asked at the time about future updates and was told polycom working closely with microsoft and any new advancements should be supported. Web proxy autodiscovery protocol dial plan normalization large conference meetings managing. These interactions generate innovation and commitment and promote greater productivity. Updating the software polycom documentation library. Upload the software update for realpresence group series. I am a polycom employee and help businesses look at the benefits of both of these solutions good to see a polycom partner sharing useful camparison information to help customers. Hello all, we released polycom realpresence group series 6. Polycom realpresence group 500 720 video conferencing system with eagleeye iv 12x camara. However if you want a touch screen, youll need to stick with the 500 501600 etc. See here the steps how to upgrade polycom group series 300, 500 or 700 via usb port.
Release notes polycom realpresence group series, version 6. Howto integrate polycom group series with ms o365 qualified. Because of changes in software functionality and the user interface, some settings might be lost when you upgrade or downgrade. Realpresence group 500 series software upgrade poly community. Administrators manual, user manual, setting up, quick tips. Microsoft has announced changes related to the microsoft online device registration requirement. Polycom realpresence group 700 extreme video collaboration performance and flexibility for rooms where only the best will do the polycom realpresence group 700 solution is designed to be integrated into larger meeting rooms, training rooms, classrooms, and other workspaces that have more complex requirements. The realpresence resource manager system doesnt generate a configuration profile automatically after you upload a realpresence group series image. Before upgrading your microsoft environment realpresence group series system, see the technical advisory for specific changes and actions required. Polycom just released new vvx series phone models, vvx150, 250,350 and 450. Compare pexip vs polycom realpresence group series. Realpresence group 310, 500 and 700, the first standardsbased video endpoint certified for skype for business server onpremises, directly integrate with skype for business and provide superb conferencing experience including powerful camera options, market leading audio technologies such as polycom noiseblock and polycom acoustic fence. Polycom realpresence group series 1080p hd license, 5150. Polycom round table video confernce with lync and skype for business duration.
Realpresence group 500 series software upgrade hello polycom community. Note that this does not yet include skype for business online which is a separate qualification process that is nearing completion. Eagleeye producer changes the face of video collaboration through automatic and intimate framing of the meeting participants. Polycom realpresence group series media center polycom realpresence group media center is a prepackaged highperformance room video conferencing solution. A polycom rep persuaded me to get the group series as it had build in o365 and skype support and my company at the time was using skype for business.
Group 500 is incredibly flexible with the depth of features that elite enterprises require. Polycom realpresence group series vs skype for business. Sep 19, 20 in 2012, polycom introduced the new group series rooms sytems, consisting of the group 300, 500 and 700. Polycom ready solutions, including enduser devices, network devices, and software applications, are tested for interoperability with polycom products and applications.
Download polycom realpresence group 500 series firmware 4. Gotomeeting vs polycom realpresence group series trustradius. Dual monitor support for dynamic conferencing and presentations. Polycom realpresence 500 software update poly community. Prepare and configure a polycom real presence 300310500700. Realpresence group 500 series software upgrade polycom. With the poly realpresence group series, your team can experience truetolife video conferencing and collaboration. Polycom recommends you to do software updates using the split packages available on polycom support to reduce consuming system resources. Polycom group series with skype for business server may 10, 2017 by jeff schertz 126 comments earlier this year the polycom realpresence group series video conferencing platform received official qualification for use with onpremises lync server 20 and skype for business server 2015 deployments. This allows you to offer similar experiences in your smaller rooms as you do in larger spaces. Realpresence group 500 conference system pdf manual download. Extreme video collaboration performance and flexibility for. If you have an existing polycom realpresence either group series, debut, hdx, or trio room system in place, you can integrate the system with zoom. Dec 11, 2017 polycom group series with skype for business online december 11, 2017 by jeff schertz 41 comments a past article covered several facets of registering and using a polycom realpresence group series video conferencing system with skype for business 2015 server deployments.
How to upgrade a single polycom hdxs software youtube. Switch to polycom trio mode before you can pair devices, you must configure your realpresence group series system to polycom trio mode. Solved polycom vvx 500 vs 501 polycom communications. Polycom will soon offer a trio firmware update that will allow it to be a fully support teams phone, connecting directly to teams. Polycom realpresence group series media center video. This lets you start a scheduled zoom meeting directly from your existing hardware. May 10, 2017 earlier this year the polycom realpresence group series video conferencing platform received official qualification for use with onpremises lync server 20 and skype for business server 2015 deployments. Now we are switching to teams and this system seems useless. Transferring call controls and content sharing between skype for business and a group series system is as easy as right clicking your mouse. You can update the realpresence group series software. Because realpresence group builds upon polycom hdx as its foundation, and much of the code base is the same. Systems include the group 500 codec and camera as well as microphone, remote, power supply and cable kit. Polycom realpresence group 500 firmware polycom realpresence group 500 conference solution firmware polycom realpresence group 500 video conference firmware realpresence group 500. We just upgraded our polycom group 500 with the latest firmware update to enable sfb.